Vinted Members Voice Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update to its shipping options due to shopper criticism.